Privacy Policy
Effective Date: January 27, 2025
Verdoie ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personally identifiable information (PII) when you visit www.verdoie.com (the "Site"), purchase our products, or interact with our services. This policy is compliant with United States (CalOPPA, CCPA, CAN-SPAM), European (GDPR), and other applicable international privacy laws.
By using the Site or purchasing our products, you consent to the collection and processing of your data as described in this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
A. Information You Provide to Us
When you interact with our Site (e.g., make a purchase, create an account, subscribe to our newsletter, or contact customer support), we collect:
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Contact Information (name, email, phone number, mailing address)
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Payment Details (billing address, credit card or other payment method information)
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Account Information (username, password)
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Order History and Preferences
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Feedback, Reviews, or Other Submissions
B. Information Collected Automatically
When you visit our Site, we may automatically collect:
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Device Information (IP address, browser type, operating system)
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Usage Data (pages visited, time spent, referring URLs, clickstream data)
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Cookies and Tracking Technologies (see Section 6: Cookies & Tracking for more details)
C. Information from Third Parties
We may receive data from:
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Payment processors (e.g., Stripe, PayPal)
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Marketing platforms (e.g., Google, Meta)
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Shipping and logistics partners
2. How We Use Your Information
We use the data collected for the following purposes:
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To process transactions (fulfill and ship your orders, process payments, send order confirmations)
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To provide customer support (handle returns, respond to inquiries, resolve issues)
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To improve our Site and services (analyze trends, track customer preferences)
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To send marketing communications (special offers, newsletters, promotional messages – you can opt out anytime)
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To comply with legal obligations (tax compliance, fraud prevention, data security requirements)
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
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Service providers (shipping partners, payment processors, marketing platforms, customer support software)
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Legal authorities (when required by law, in response to legal requests, fraud prevention)
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Business transfers (if we merge, sell, or transfer ownership, your data may be transferred to the new entity)
All third parties are required to process your data in compliance with applicable privacy laws.
4. International Data Transfers (GDPR Compliance)
If you are in the European Economic Area (EEA), UK, or Switzerland, we process your personal data in accordance with General Data Protection Regulation (GDPR).
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We may transfer your data to the U.S. or other countries where our service providers are located.
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When transferring data outside the EEA, we ensure adequate protection via Standard Contractual Clauses (SCCs) or other legal safeguards.
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You have the right to request deletion, access, correction, or restriction of your data under GDPR (see Section 8: Your Rights).
5. How We Protect Your Data
We take security seriously and implement safeguards to protect your personal information:
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SSL Encryption for data transmissions
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Secure Payment Processing (via PCI-DSS compliant providers)
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Restricted Access (only authorized personnel can access sensitive data)
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Regular Security Audits & Monitoring
Despite our efforts, no system is 100% secure. If we experience a data breach, we will notify affected users within 7 business days as required by law.
6. Cookies & Tracking Technologies
We use cookies to enhance your experience:
- Essential Cookies – Required for site functionality (e.g., shopping cart, login)
- Analytics Cookies – Help us understand usage patterns (Google Analytics, etc.)
- Marketing Cookies – Allow us to show relevant ads based on your activity
You can manage cookies in your browser settings. Disabling cookies may affect site functionality.
7. Your Rights (CCPA & GDPR Compliance)
Depending on your location, you have certain privacy rights:
A. Under GDPR (for EU/UK customers)
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Right to Access – Request a copy of your personal data
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Right to Rectification – Correct inaccurate data
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Right to Erasure (Right to Be Forgotten) – Request deletion of your data
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Right to Restrict Processing – Limit how we process your data
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Right to Data Portability – Receive a copy of your data in a portable format
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Right to Object – Stop direct marketing communications
B. Under CCPA (for California residents)
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Right to Know – Request details on how we collect & use your data
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Right to Delete – Ask us to delete your personal information
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Right to Opt-Out – Say no to the sale or sharing of personal data (we don’t sell data)